A particular source of pride is our over 100,000 customers of businesses just like yours providing valuable feed back. Our clients discover what your customers like and the things they would like to see. They provide our clients with information and evaluations that contribute to their training and marketing decisions.

Our specialized focus on Customer Feed Back has resulted in thousands of restaurant locations being visited for many well known national and international chains. The motivation programs sharpen job performance, increase customer satisfaction and result in a more consistent product. All of these factors increase customer loyalty and sales.

Our retail division develops strong, on-going programs for many prestigious companies around the world. These programs sharpen employee perception of good customer service and result in happier employees, more satisfied customers and increased sales.

Financial institutions have long availed themselves of employee motivation programs. We have many clients who have benefited from these services.

Using the latest in state-of-the-art equipment providing the most comprehensive reports, HDE has proved that these evaluation and motivation programs are cost effective and are an invaluable ancillary aid to a company's growth and success. Our many years of experience enable us to service all market research needs.

From our corporate offices in Los Angeles, California and Iowa City, Iowa, we serve our clients throughout the United States, Mexico, Canada, England, Japan, Australia and in countries around the world.